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If you like the sound of us and think you have the talent and creative imagination that we're looking for, please feel free to get in touch.
Digital Project Manager
Posted: 18th August 2017
The Role

We’re looking for an outstanding Digital Project Manager with a highly organised approach to managing multiple web build projects from start to finish…

This role is all about getting the project done, to the highest standard possible and within budget. You’ll need to be a process-driven, with an impeccable eye for detail and a genuine passion for digital projects.

You’ll be based in our fast-paced and lively agency in Winchester where you will be an integral part of our dynamic team. Our culture is inclusive, friendly and innovative, and we seek to employ a positive thinking individual with a can-do attitude.

You will be highly experienced in working directly with external clients and you will need to be able to communicate exceptionally well with both technical and non-technical people to ensure key projects are delivered on time and to spec.

The work will include defining scope and requirements, working closely with clients, designers and the development team, managing the progression of digital projects from definition through to delivery. The projects you’ll work on will include traditional web builds, software/app development to cutting-edge R&D led projects, harnessing the latest tech.

Key Responsibilities
  • - Working with clients and the team to define project scope, expected deliverables and deadlines.
  • - Managing the change-request process, overseeing identification and documentation of a change in scope.
  • - Creating project documentation including project schedules, risk assessments, technical specifications and communication plans.
  • - Define release requirements and manage sign-offs with clients.
  • - Forecasting and managing developer resource.
  • - Work with digital designers to define user journeys, wireframes and design requirements.
  • - Developing status reports and resource plans, working with the team leaders to ensure appropriate resources are in place throughout each project.
  • - Coordinating all project deliverables to help the team stay on task and on track, adjusting budgets and resources as appropriate.
  • - Full project delivery, including managing the development, testing and release of projects.
  • - Guiding the team on mitigating risks and identifying opportunities for efficiencies and further business opportunities.
  • - Incorporating QA processes into each project, such as testing and proof reading.
Experience & Qualifications
  • - Digital Project Management experience (3 years minimum) within a digital start-up, digital or integrated agency.
  • - A high level of organisation with a strong eye for detail.
  • - Experience of proposal writing, project scoping, budgeting and timeline planning.
  • - A confident communicator with excellent interpersonal, written and spoken skills.
  • - Understanding of design and web technologies including HTML, CSS, Jscript and PHP/Wordpress, open source web technologies and UX/UI principles and design – being proficient in wireframe design and site architecture/mapping would be advantageous.
  • - Working knowledge of server side technologies (e.g. .NET, PHP, Java & SQL).
  • - Experience delivering world-class digital solutions across multiple platforms (web, mobile, app).
  • - Launching and working with various Content Management Systems.
  • - Producing fully responsive websites and HTML email campaigns.
  • - Experience with project management and comms tools such as Basecamp, JIRA and Harvest.
  • - Knowledge of Unity builds would be an advantage.
Salary

Competitive package depending on experience, benefits include 25 day’s holiday plus bank holidays and pension.

Account Manager
Posted: 18th August 2017
The Role

The ICE Agency are looking for a top class Account Manager to work on a wide variety of projects and help grow and nurture our impressive client list…

As an experienced Account Manager, you’ll know all about building strong relationships with the client, while overseeing projects to the highest standard possible and within budget. The ICE Agency is growing and we need to add an Account Manager to our Client Services Team to support our thriving business.

The role is based in our fast-paced and lively agency in Winchester where you will be an integral part of our growing team. Our culture is inclusive, friendly and innovative, and we seek to employ a positive individual with bags of experience and a head for commercial opportunity.

You’ll be highly experienced at collaborating with clients and will need to be able to communicate exceptionally well with both technical and non-technical people to ensure key projects are delivered on time and to spec.

The work will involve supporting the sales and project management teams by overseeing the completion of projects – from definition through to delivery – and looking after ongoing relationships, in order to identify commercial opportunities that add value to your clients and drive the Agency forward.

Key Responsibilities
  • - Working with clients and the team to define project scope, deliverables and deadlines and to write creative briefs and project documentation for crystal clear projects.
  • - Managing client expectations, the change-request process, overseeing identification and documentation of changes in scope.
  • - To forecast resource plans alongside studio availability and track and record project progress using the project management systems.
  • - Define timelines and milestone requirements and manage sign offs with clients and the studio.
  • - Producing project schedules and plans, risk assessments, delivery plans and progress reports.
  • - Work with team leaders to ensure appropriate resources are in place throughout each project.
  • - Coordinating all project deliverables to help the team stay on point and on track, adjusting budgets and resources as appropriate.
  • - Guiding the team on mitigating risks and identifying opportunities for efficiencies and further business opportunities.
  • - Working with project managers to ensure correct quality control processes are adhered to.
  • - Overseeing of quality assurance and proofing on all deliverables.
Experience & Qualifications
  • - Account Management and/or Project Management experience (3 years minimum) within a creative, digital or integrated agency environment.
  • - Excellent interpersonal, written and spoken skills and a creative thinker.
  • - A high level of organisation with a strong eye for detail.
  • - A proven ability to finish tasks and projects.
  • - Experience of proposal writing, project scoping, budgeting and timeline planning.
  • - A strong commercial awareness and an ability to communicate value whilst protecting the profit margins within the agency.
Salary

Competitive package depending on experience, benefits include 25 day’s holiday plus bank holidays and pension.

Want to join us?

Then get in touch today.

01962 869 866

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